Falmouth District Hotels Association is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Falmouth District Hotels Association makes all reasonable efforts to ensure that the information contained within this website is correct and up to date, however, we cannot accept any liability for inaccuracies or omissions.
The FDHA does not accept responsibility or liability for any loss, damage or inconvenience that occurs as a result of you using this website or any reliance made upon its content.
The FDHA website contains and provides links to other websites. Whilst these are provided for your convenience and ease of use, we do not accept any responsibility for the information (or accuracy of such) contained in linked websites or any liability arising from the use of such links or websites.
The provision of these links does not serve as an endorsement from the FDHA and we cannot guarantee that these links will work at all times.
If you review or download information, we track the visit. That information is helpful, amongst other things, to provide you with tailored information and to give us information about your use of the web site.
Information submitted via this web site for the purposes of requesting an accommodation guide or for any other reason will not be passed on to any other organisation or third party – other than to carry out your request.
Falmouth District Hotels Association may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15th April 2018.
What we collect
When completing an online form, registering for a competition, signing up to our e-mail newsletter or entering any other personal details within this website, we may collect the following information:
- Full Name
- Contact information including phone number, address, email address, etc.
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
When requesting an accommodation guide, your personal data is sent direct to Fal River Cornwall (https://www.falriver.co.uk/), in order to distribute the accommodation guide to your required address. Your personal information is not passed on to any other companies or organisations.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
Accessing and controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If there is no check box, then your data will not be used for marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us using our contact information at the bottom of this page.
- When you sign up to receive our E-mail Newsletters, all data will be stored within our chosen email marketing software provided by Campaign Monitor. Please visit their website should you require information on their data protection policy: https://www.campaignmonitor.com/policies/
- General website enquiries and any other data entered on to the website will be stored on the website database and are email to ourselves and may be stored on within our email client. This data may be imported to Campaign Monitor for marketing purposes if you have opted for us to contact you further.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please to or emailing us using our contact information at the bottom of this page. There may be an administration fee of £10 which we are entitles to charge by law, to cover our time to obtain such information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Or remove any data you no longer wish for us to obtain.
A cookie is a small file which is stored on your computer’s hard drive. Cookies help us analyse web traffic or lets you know when you visit a particular part of the site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies within your web browser. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
The information contained in this website is for general information purposes only. The information is provided by Falmouth District Hotels Association and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, Falmouth District Hotels Association takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Falmouth District Hotels Association